TERMS & CONDITIONS
The online store operates at the electronic address https://www.forumshop.gr/ under the terms and conditions presented below. The use of the online store presupposes the unconditional acceptance of all the following terms and conditions.
BUSINESS IDENTITY
The company has an online store for displaying and selling products through the Internet. The online store operates at the website www.forumshop.gr under the terms and conditions presented below. The company with the name "Petrakaki Styliani", with VAT NUMBER: 043345801 (Tax Office of Rethymno) has its headquarters at 77 Kountourioti Avenue, Rethymno . The use of the online store presupposes the unconditional acceptance of all the following terms and conditions. If the user disagrees with some or all of the terms of use of the online store, he must abstain from using it, otherwise he declares that he has unreservedly accepted all the terms and conditions of operation.
TERMS AND CHANGES
Forumshop.gr keeps the right to unilaterally modify or renew the terms and conditions of transactions. Any such change will be notified through this online store website. It also reserves the right to change the content of the website (indicatively mentioned price, availability, photo, description, etc.), without prior notice. Please note that the change of terms does not include orders that you have already placed.
PROVIDED INFORMATION AND PRODUCTS
Forumshop.gr is committed to the quality, completeness and validity of the information presented on its websites, subject to any technical or typographical errors that can not be predicted or have occurred unintentionally or due to interruption of the website due to force majeure. At the same time, it keeps the right to change the content of the website, without prior notice at any time and these changes take effect from the moment they take place and are immediately published on the internet.
USER RESPONSIBILITY
The users of the online store of forumshop.gr declare and accept that they will not use it as well as its content, in any way illegal, immoral, offensive and malicious. They also state that the information provided by them during the use of the online store and its contents, is absolutely accurate and correct. The online store of www.forumshop.gr is not responsible for any technical problems that may occur to users when attempting to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Finally, they declare that they assume all responsibility from the use of the online store and their account, by persons not authorized by them as well as the compensation from any damage caused by this use, to forumshop.gr and any other associate.
LIMITATION OF LIABILITY
Forumshop.gr is not responsible for any errors in prices, features or photos and reserves the right to change prices without notice. It is also not liable to users / customers, for damages that may arise from the placing / or not of their order. At the same time it does not have any responsibility for direct or indirect, positive or negative damage (indicative and not exclusively mentioned, lost profits, business shutdown, loss of data and data, loss of customer, etc.), which arise in connection with the operation, or / and the use of the online store. Customer-users are exclusively responsible for the evaluation and selection of products and services offered by the website and forumshop.gr does not have any responsibility in relation to the correctness of users' choice, or any incompatibilities between products - software - services that provided by her. The transfer of goods is done on behalf and under the responsibility of the customer if required. Forumshop.gr is not responsible for defects or poor quality of third-party products available to its customers, because the goods are received by their suppliers and / or manufacturers, packed in closed boxes. In case of a defective or problematic product you should contact a representative of forumshop.gr and you will be served immediately by replacing the problematic product or getting your money back (See Product Returns). Finally, forumshop.gr is not committed to the availability of products, as it is mentioned in the online store, but undertakes the obligation to inform users in case the availability of a product ordered is different from the one listed on the website.
INTELLECTUAL PROPERTY RIGHTS
The website www.forumshop.gr is the official website of forumshop.gr. All content of the websites, posted by forumshop.gr, including images, graphics, photos, drawings, texts, services and products are the intellectual property of forumshop.gr and are protected under the relevant provisions of Greek law, European law and of international conventions. The names, images, logos and insignia that represent forumshop.gr and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of forumshop.gr or / and of https://www.forumshop.gr/ and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and display on the websites https://www.forumshop.gr/ should in no way be construed as a transfer or assignment of their license or right to use
TRANSACTIONS
Forumshop.gr operates in accordance with the legislation governing distance contracts, ie Law 2251/1994 on consumer protection and in particular Articles 3, 3a, 3b, 3d-3c, which define the conditions and procedure must be followed in the case of a remote contract, as well as any other relevant article of the above law.
AVAILABILITY
In cases where the products you ordered are not available you will be informed by e-mail or by phone about the exact delivery time. If you agree on the new delivery time you must inform us by e-mail or fax that you are aware and wish your order to remain active. In case the new conditions for the placing of the order do not satisfy you, your order will be canceled.
FORCE MAJEURE
If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products or services within the predetermined time we will inform you, in order to tell us if you wish, in these circumstances, the completion of your order.
ORDER CANCELLATION
The order can be canceled in the following cases:
- Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update. At the same time, you can change the amount of products you have selected to zero.
- If the online order has been completed but the product has not been shipped to your place yet, you can call 28310 52747 and one of our partners will cancel your order.
PRODUCT RETURNS
In case, you wish to return the products you bought because you are not satisfied or you are not completely satisfied, you have the right to do so within 14 days from the date of receipt of the order. The products must be in the condition in which you received them, without their packaging being unsealed and accompanied by the receipt or the sales invoice. In this case you will be charged only with the cost of returning the products. The company is not responsible for any damages that may occur to the products during the return process. Immediately after receiving the products to be returned and after making sure that their packaging is in excellent condition and that the product has been sold by our company, our representative will contact you to agree on the way you want, to get your money back. . The refund will be completed within 15 days from the date of receipt of the returned product by our company. In case you want to return products that have a problem in their operation and are covered by warranty, then the product is returned and its support department will contact you and inform you about the repair process of the specific product or its replacement. - if this is not repaired. The above does not apply in case the defective product is covered by a warranty directly from the manufacturer or his representative. In any case, before returning products for any reason, contact customer service.
PRICES OF SOLD PRODUCTS
The listed prices include VAT (24%).
SAFETY
The eshop www.forumshop.gr recognizes the importance of the issue of security of your personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential.
PRIVACY
The eshop www.forumshop.gr is committed to the protection of personal data, the users of the website and its customers, observing the law L.2742 / 97 on the protection from the processing of personal data. Your personal information is requested, recorded and used only for your service by the online store of the company. Your personal information will not be given in any case to other companies or bodies without your permission, while according to the law of personal data protection you can access it whenever you wish. Finally, www.forumshop.gr provides the possibility to any user who no longer wishes to use the website and the services provided by it, to submit a request to delete from its file. In this case the user's personal informations and personal data will be deleted and stop of being using.